Delete Your Anime Fire Account

How to permanently remove your account and personal data from the Anime Fire mobile app.

Last updated: June 27, 2026

This page explains how to request deletion of your account and associated personal data for the Anime Fire mobile app — published by Anime Fire and powered by the Confanum event platform. It applies to the Anime Fire app as listed on the Google Play Store and Apple App Store, across all Anime Fire conventions (Anime Riverside, Anime Pasadena, and others).

Quick summary

You can delete your Anime Fire account at any time, for any reason, with no charge and no questions asked. You have two options:

• From inside the Anime Fire app (fastest, immediate)
• By email (if you can't access the app)

Either way, we process deletion requests within 30 days as required by applicable privacy laws (GDPR, CCPA, COPPA).

Option 1: Delete from inside the Anime Fire app

This is the fastest path. Your account is deactivated immediately and all personal data is purged from our active systems within 24 hours.

1. Open the Anime Fire app on your phone or tablet
2. Tap the menu icon (top-left or bottom-right depending on your device)
3. Tap Settings
4. Scroll to the bottom and tap Delete My Account
5. Confirm twice — we ask for confirmation to prevent accidental deletion
6. The app will sign you out and clear all locally-stored data

Once you confirm, your account is queued for permanent deletion. You'll be signed out immediately and your data will be removed from our active systems within 24 hours. Backup copies are purged within 30 days.

Option 2: Request deletion by email

If you can't access the app — for example, you lost your device, you no longer have the app installed, or you signed up with an email that's no longer valid — you can email us directly:

Email: privacy@confanum.com
Subject line: Anime Fire Account Deletion Request
Include in the body: the email address you used to sign up for the Anime Fire app

We'll verify your identity (usually by sending a confirmation link to your sign-up email) and process the deletion within 30 days. We'll send a confirmation email when the deletion is complete.

What gets deleted

When you request account deletion, we permanently remove:

• Your account record (email address, display name, profile picture)
• Your authentication credentials (Google, Apple, Facebook, or email/password)
• Your saved schedule, favorites, and personal agenda
• Your friends list and any direct messages you sent or received
• Your event check-in history and session ratings
• Your photos uploaded to event galleries (if any)
• Your push notification token
• Your analytics events tied to your user ID

What is NOT deleted (and why)

A small amount of information is retained as required by law or for legitimate business reasons. Most of this is anonymized so it can't be linked back to you:

• Payment records: If you purchased event tickets through the Anime Fire app, we retain transaction records (order number, amount, date, ticket type) for 7 years as required by tax and financial reporting regulations. These records do not contain your full payment card number — only a tokenized reference and the last 4 digits of the card used.
• Aggregate analytics: Anonymized event-level metrics (total attendance, session popularity, average ratings) that no longer identify you personally. These are retained indefinitely to support multi-year event reporting.
• Audit log entries: If you were an event admin or volunteer with privileged access, the audit log of your administrative actions (orders processed, refunds issued, content published) is retained for 7 years for compliance purposes. Your name and email are kept in these entries.
• Legal hold data: If your account is the subject of an active legal investigation, dispute, or chargeback, we retain the relevant information until the matter is resolved.
• Backups: Database backups are retained for 30 days after deletion. Your data is removed from backups on a rolling basis as old backups expire.

A note on anonymous users

If you used the Anime Fire app without ever signing in (browsing as a guest), there is no account to delete — we never collected your email address or any identifier that ties usage back to you personally. The only data tied to your device is a randomly-generated anonymous identifier and any favorites you saved locally on your device. To remove this data, simply uninstall the app.

Right to deletion under privacy law

Your right to request account deletion is protected by several privacy laws, including:

• GDPR Article 17 (EU and UK) — the right to erasure
• CCPA / CPRA (California) — the right to delete personal information
• COPPA (US) — required parental ability to delete data collected from children under 13
• Various other state and national privacy laws

For full details on all your privacy rights, see our Anime Fire App Privacy Policy.

How long does it take?

Questions?

If you have questions about deleting your Anime Fire account or any other privacy matter, contact us:

Anime Fire — powered by the Confanum event platform
Organizer contact: Joseph@nerdbot.com
Privacy email: privacy@confanum.com
Website: www.confanum.com

For our complete privacy practices, see the Anime Fire App Privacy Policy.